V2EX change management

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Change Management

释义 Definition

变更管理 / 变革管理：指在组织、项目或系统发生变化时，用一套方法与流程来规划、推动、沟通、培训并控制这些变化，以降低阻力、减少风险、提升落地效果。（也常用于 IT/运维语境，表示对系统变更进行审批、记录与回滚等控制。）

发音 Pronunciation (IPA)

/tend mndmnt/

例句 Examples

We need change management to roll out the new schedule.
我们需要变更管理来推行新的日程安排。

Effective change management aligns leadership, communication, and training so employees can adopt new tools without disrupting daily operations.
有效的变革管理会把领导支持、沟通与培训对齐，让员工在不影响日常运营的情况下采用新工具。

词源 Etymology

change 来自古法语 changier（改变、交换），进一步可追溯到拉丁语 cambiare（交换）。management 来自 manage，与意大利语 maneggiare（“驾驭、操控”，源于 mano“手”）相关。合起来 change management 字面即“对变化进行管理”，后来成为管理学与 IT 服务管理中的常用术语。

<2>相关词 Related Words

文学与著作中的用例 Notable Works

Leading Change John P. Kotter（变革领导与变革管理经典）
Switch: How to Change Things When Change Is Hard Chip Heath & Dan Heath（讲如何推动改变）
Who Moved My Cheese? Spencer Johnson（以寓言形式讨论面对变化）
The Fifth Discipline Peter M. Senge（学习型组织与组织变革相关讨论）
ITIL Service Operation / ITIL Service Transition（在 IT 服务管理中系统讨论“变更管理”）

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